Guests and visitors

Quick answer

Where: Web app only: do this in the web app (app.deskfound.com). It isn't available in Slack.

To book a desk for a visitor, click the ⋮ next to Book, type their email address in Book for, add their name and click Book. If their email isn't on your company's domain, they're added as a guest and emailed the booking details.

What a guest is

• Someone with an email outside your company's domain, such as a client, contractor or candidate.
• Guests don't get an account and can't sign in.
• Guests don't use a seat and don't cost anything.
• Guests get an email with their booking details, but no daily reminders.
• Guest bookings are never released by the check-in cutoff.

Who can book for guests

Admins always can. Everyone else can only if Invite outside organization is turned on in Settings → Account (and they're allowed to book for others).

Book a guest

1. On the booking page, click the ⋮ next to Book on the desk and day.
2. In Book for, type the guest's full email address. You'll see "Not in your organization — will be added as a guest".
3. Choose it, then add their first and last name so they appear by name.
4. Click Book.

Next time, just search for them by name: returning guests appear in the list marked Guest.

Colleagues who rarely come in

People with your company email can't be guests. If someone only visits occasionally, invite them as a normal user and deactivate them between visits so they don't use a seat. See Managing users.

See and remove guests

Admins can see every guest on Users → Guests, with how many upcoming bookings each one has. Click Remove to remove a guest; their future bookings are cancelled.

Parking can't be reserved for guests.