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Inviting your team

Invite colleagues by email, in bulk or by CSV, from the web or Slack

Quick answer

Where: Admins invite people in the web app (app.deskfound.com) from the Users page, or in Slack with Invite Team Members on Deskfound's Home tab.

Admins click the Users icon at the top right of the web app, then Invite user. Enter one or more email addresses separated by commas, choose a permission level and click Invite. Each person gets an email with a Join now button.

Invite people

  1. Click the Users icon (a person with a +) at the top right of the web app.
  2. Click Invite user.
  3. Type or paste email addresses, separated by commas. To invite a long list, click Upload CSV: Deskfound reads one address per row and detects a header like "Email". You can review the list before sending.
  4. Choose a Permission: Standard or Admin. See User roles: admin, standard and account owner.
  5. Click Invite.

Deskfound shows who was invited and which addresses were skipped and why.

Why an address was skipped

  • Personal email address: Gmail, Outlook.com and similar can't be used.
  • Not on your organization's domain: colleagues must have your company's email domain. To book a desk for someone outside your company, add them as a guest instead. To add another company domain, see Adding more email domains.
  • Already a member or already invited.

Each invitation holds a seat until it's accepted or cancelled. If you don't have enough seats, Deskfound tells you how many you need. See Deskfound pricing and plans.

Manage invitations

Open the Invited Users tab on the Users page. For each invitation you can change the permission, or click ••• to:

  • Resend invite: sends the email again.
  • Copy sign-up link: copy the link to send in Slack or a direct message. Anyone with the link can create the account, so only share it with that person.
  • Cancel invite: withdraws the invitation and frees its seat.

Other ways to invite

  • In Slack: open Deskfound's Home tab and click Invite Team Members (admins only).
  • Let people join themselves: turn on Join by domain in Settings → Account, then share app.deskfound.com with your team.
  • Book them a desk: booking a desk for a colleague's email also invites them. See Booking a desk for someone else.