How to sign in to Deskfound

Quick answer

Where: Signing in is for the web app (app.deskfound.com), on a computer or a phone's browser. Slack doesn't need a separate sign-in: once your account is linked, /book just works.

Go to app.deskfound.com/login and choose Sign in with Google, Sign in with Microsoft or Login with email. Always use your work email, because Deskfound uses your email's domain to connect you to your company's account.

Sign in with Google or Microsoft

Click Sign in with Google if your company uses Google Workspace, or Sign in with Microsoft if it uses Microsoft 365. Choose your work account and you're in.

Sign in with a one-time email link

1. Click Login with email.
2. Enter your work email and click Send Login Link.
3. Open the email from Deskfound and click the link. The link expires after 24 hours.

If you don't see the email within a few minutes, check your spam or junk folder.

Sign in with a password

1. Click Login with email, then Or you can sign in manually instead.
2. Enter your email and password and click Login.

Forgot your password?

1. Click Login with email, then Or you can sign in manually instead.
2. Click Forgot password?, enter your email and click Send Reset Link.
3. Open the email, click the link and choose a new password (at least 8 characters).

You can also set a password this way if you normally sign in with Google or Microsoft.

Things to know

• Personal email addresses don't work. Gmail, Outlook.com, iCloud and other personal addresses can't be used. Use your company email.
• There's no "Sign in with Slack". Sign in with one of the options above, then connect Slack in your settings. See How to link your Slack account.
• Moving from the previous version of Deskfound? If you used a password before, use Forgot password? or a one-time email link the first time you sign in to the new Deskfound. Google and Microsoft sign-in work as before.
• Okta SSO isn't supported. Use one of the sign-in options above.

Still stuck? See I can't sign in.