User roles: admin, standard and account owner

Quick answer

Where: Web app only, admins: do this in the web app (app.deskfound.com). It isn't available in Slack.

There are two roles, Admin and Standard, plus one account owner. Change someone's role in the Permissions column on the Users page.

What each role can do

• Standard: book desks, parking (if allowed) and meeting rooms, check in, cancel their own bookings, see their own booking history, and change their personal settings.
• Admin: everything a standard user can do, plus manage users, locations, desks, resources, Slack and Google settings and company preferences; book for anyone; cancel anyone's booking; create office events; and see location and attendance reports.
• Account owner: the person who created your Deskfound account. They're an admin, and the only person who can see Settings → Billing to start, change or cancel the subscription.

Change someone's role

1. Click the Users icon at the top right of the web app.
2. On Active Users, find the person and change Permissions to Admin or Standard. It saves straight away.

You can't change your own role, so your company always keeps at least one admin.

Change the account owner

If your account owner is leaving, the account owner can hand ownership to another admin in Settings → Account. If they've already left, email support@deskfound.com from an admin account and tell us who should take over billing.