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Why can't I book this desk?

What each booking message means and what to do about it

Quick answer

Where: Applies to booking in the web app (app.deskfound.com) and in Slack.

Desks can't be booked if they're taken, dedicated, unavailable or reserved, or if the date is in the past, on a closed day, or further ahead than your office allows. The message Deskfound shows tells you which one it is.

Messages and what they mean

  • "Someone just booked that desk — pick another." Another person booked it a moment before you. The page refreshes so you can choose another desk.
  • "This desk is dedicated to someone." The desk belongs to one person every day. Pick a hot desk instead.
  • "This desk is unavailable." An admin has taken the desk out of use.
  • "This desk is reserved for that date." An admin has held it for something, like a visit or an event.
  • "That date has already passed." You can't book days in the past. "Today" is based on the office's timezone.
  • "This location only allows booking up to [date]." Your office limits how far ahead you can book. Try again closer to the date.
  • "This location is closed that day." The office isn't open.
  • "This location doesn't take bookings on Saturdays" (or another day). The office hides that day of the week.
  • "This location only takes all-day bookings." Half-day booking is turned off for this office.
  • "Recurring bookings are turned off for this location." Book each day individually.
  • "This location is not available for booking." The office has been closed or archived by an admin.
  • "Your organization does not allow booking for other people." Only admins can book for others at your company. See Booking a desk for someone else.
  • "There are no seats left in your organization…" You tried to book for a colleague who isn't on Deskfound yet, and your company has no seats left for them. Ask an admin to add seats.

You already have a booking that day

Deskfound asks whether you want to replace your existing booking with the new one. Choose to replace it, or keep your current desk.

The Book button is greyed out

That day is in the past or beyond your office's booking window.

Still stuck?

Click the chat bubble at the bottom right of the app or email support@deskfound.com, and tell us the office, desk and date.